The Texas Forest Service (TFS) is an agency within The Texas A&M University System that serves the public by "protecting forest, tree, and related natural resources".
Our mission is to provide statewide leadership and professional assistance to assure that the state's forest, tree, and related natural resources are wisely used, nurtured, protected, and perpetuated for the benefit of all Texans.
The Texas Forest Service is committed to:
Maintaining a land stewardship ethic, in which the forest, tree, and related natural resources of the state are carefully and professionally managed for long term sustainability using scientific knowledge and ecologically sound principles;
Services provided by the Texas Forest Service:
Promotes sustainable forestry practices and wise use of forest resources;Provides reforestation, forest management, and timber stand improvement assistance;Prevents and suppresses wildfires in rural and urban wildland interface areas;Provides disaster assistance in emergency situations;Provides leadership and technical assistance for federal and private cost-share reforestation programs;Promotes urban forestry in cities and towns through technical assistance;Promotes local capacity building within volunteer fire departments through training, equipment and empowerment;Works closely with the Texas Urban Forestry Council and its network of affiliated regional urban forestry councils to promote the planting and caring of trees in urban areas;Provides forest disease and pest control support and technical assistance for oak wilt, southern pine beetle, and other forest pests and diseases;Grows tree seedlings for tree improvement, snow fences, wildlife habitat, etc.;Promotes best management practices to improve water and environmental quality;Trains loggers, landowners and forestry professionals in matters of forest resources.
Texas Forest Service Customer Service Principles
The Texas Forest Service will provide prompt, high-quality, professional service to the citizens of the state, and therefore will:
Suggestions and Complaints
The Texas Forest Service welcomes all suggestions and will promptly respond to all complaints. The customer-relations contact will provide an acknowledgement of a complaint, in writing, within 10 working days and a response, in writing, will be provided within 20 working days.
Suggestions may be received in person, by telephone, by email, or in writing to any agency employee. The employee will forward the suggestion to the appropriate person. The suggestion will be acknowledged and any follow-up will also be acknowledged.
The Texas Forest Service actively pursues customer input through its customer satisfaction survey form, which is distributed to new and existing customers on a regular basis. The survey allows the customer to rate the agency’s service and offers them a space to include personal comments.
Written communication with the Texas Forest Service should be addressed to our Customer Relations Contact below.
Customer Relations ContactTexas Forest Service301 Tarrow, Suite 364College Station, TX 77840-7896
Email: email@example.comPhone: (979) 458-6606Fax: (979) 458-6610